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Which feature allows users to reset their passwords without involving IT staff?
Multi-Factor Authentication
Self-Service Password Reset
Azure AD Connect
Password Hash Synchronization
The correct answer is: Self-Service Password Reset
Self-Service Password Reset is a feature in Azure Active Directory that empowers users to reset their own passwords without needing to contact IT support. This capability is important for enhancing user autonomy and reducing the workload on IT staff, as it allows users to regain access to their accounts instantly without waiting for assistance. The feature typically utilizes security questions, email verification, or other identity verification methods to ensure that only the rightful user can reset their password. In contrast, Multi-Factor Authentication primarily focuses on validating user identity at the time of login by requiring multiple forms of identification, rather than managing password resets. Azure AD Connect is a tool used to sync on-premises directories with Azure AD, while Password Hash Synchronization refers to the process of synchronizing password hashes between on-premises and cloud directories to simplify user access. Neither of these options directly addresses the need for users to reset their passwords independently.